Payment & Refund

Payments for Jadehair Story Lab services are collected according to the quote confirmed before work begins on jadehair.hair.

• When reading payment guidance on this site, mention that page name in your enquiries@this site subject so Jadehair Story Lab routes it correctly.
• Accepted methods are confirmed by email from enquiries@this site and may include card or local transfer depending on Uruguay norms.
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact enquiries@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Montevideo unless otherwise stated.

Seasonal digital storytelling courses queues shift; we still confirm payment in writing and we keep Uruguay holiday closures noted on the door card. Receipts are available on request Desk near Calle Pérez Castellano 105.

We keep payment paced so digital storytelling courses finishing quality stays steady with digital storytelling courses tools staged only after the brief is agreed. Ask for the digital storytelling courses lead if the queue splits.